Pimax Crystal June July & Aug Reviews!

My Pimax Crystal experience

Posted By delto95 on r/pimax


1st Impressions

I received my crystal pretty quicky after I made the payment, but since I was away on holidays I was only able to unbox and connect it yesterday evening.

It took about 25 minutes to unbox, and set everything up, including the Apache strap and counter weight on which I will come back later, the thicker face cushion and the Hons VR prescription lenses.

I connected the fiber optical cable I had from the 8KX, and used an Anker USB hub as I read everywhere, the supplied one is not very good.

Fired up my PC and the Pimax software immediately found the Crystal. Firmware update was initiated and eventhough it kind of stopped mid update it completed after a while. It’s a slow process but it went without hickups. Fired up the two controllers which were picked up by the software almost immediately. Tracking is perfect but I use it sitting down so it worked out of the box for me.

First impression when putting on the comfort of headset was not that good. It does not fit snug but after some adjusting and fiddling with the Apache strap I am quite happy with how it fits. The counterweight I ordered also helps although it is still al itlle bit nose heavy. It does not give the identical comfort of the 8KX but the way I set it up, I feel I can wear it without too much discomfort.

The Apache headstrap really helps here, I recommend it. With the thicker cushion the Hons VR lenses are perfect but with the thinner one it would be problematic. The quality of the HonsVR lenses is actually top notch.

All in all, getting everything unboxed, connected and set up took me around 25 minutes and boy, is it worth the effort! In the Pimax software I set it to 120Hz and rendering quality at Max.

I fired up Automobilista 2 and I was absolutely blown away. The detail, the colours, the realism is just mindblowing. Never seen anything like it, it was like sitting in fornt of an OLED UHD monitor. Even the smallest letters in the cockpit were razor sharp and easy to read. In assetto corsa at max settings i got 90fps without any problems while in AMS2 I hit 65. I will have to tweak but didn’t have time to adjust settings and I just played the way it was set up from before I received the Crystal.

FOV is indeed as others have stated quite a bit less then on the 8KX, but this is a trade off am I willing to make, without hesitation. The clarity and detail are truly next level and the setting up went without any hickups. I read a lot of horror stories on the Crystal but I guess I am one of the lucky ones. The set is working perfectly and all the accessories I ordered after reading a lot through this reddit and other forums helped to make the experience better. Anker USB hub, Apache Strap and counterweight, thicker face foam and Hons VR lenses. Will use the Crytsal for the next month or so and if it remains stable , there will be a great second hand 8KX for sale soon.


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Pimax Crystal vs Pico 4 - and why I return Crystal

Posted By randalthejoke on r/pimax


Compare Review

I’ve asked many times those youtubers, can you compare Pico 4 to Crystal… I’ve had answers like Pico isn’t the same league. I though myself, let’s buy one and see.

Issues I have with Pimax:

  1. Crackling sound - have no idea, no response from support. Internet says, reinstall nvidia drivers, did not help. Sound delay too, not an issue with flight sim but racing sim it is, also you can hear it in beat saber.
  1. DMAS earphones are meh… Very loud though but same flat, Not what I expected, actually not that much difference from Pico 4.
  2. It’s very uncomfortable, the weight isn’t a problem but I have to put pads underneath like on the pic otherwise it presses too much against my face and after 10 minutes it’s painful.
  3. Controllers, you can throw them away once you got your Crystal, they are useless. Once you point something, they are randomly moving left, right, so it’s actually pretty hard to press a button in the cockpit. They feel cheap, like literally, even buttons are such a failure that you press, nothing happens, you need to press really hard to actually do trigger. I stopped using them and started to use mouse because it was driving me nuts.
  4. Resolution, fine for 800 EUR but not for a ~1900 EUR (after taxes).

Now let’s compare Pico 4, shall we?

  1. Sound is perfect. No delays, no crackling, right on time, great volume buttons placement. Not like in Crystal, someone thought, it’s gonna be best to put power button next to volume.
  1. Very comfortable, light weight, easy to take off, easy to wear it, wireless.
  2. Pico 4 has one of the best controllers I have ever used and tracking is excellent. I used Pico and Crystal in the same lightning environment and my god, it’s like night and day. Pico’s controllers I use constantly, they are precise, feel premium, have nice grip.
  3. Pico’s resolution isn’t as big as in Crystal and that’s what you notice but I have interesting conclusion for you:

When you put Pico 4 on your head you’re like, well, it’s pretty nice. Definitely better than G2. Okay it is blurry sometimes, on the edges but man, it costed like 450 EUR only. Now you switch to Crystal and you see, oh damn, graphics are nice but wait a minute, I can’t read this button why is that… I paid 4 times more for this and I can’t still read this button.

So after 20 minutes of being blown away by Crystal, you are starting to see flaws and you try to justify this price point of 1900 EUR. And you go back to Pico 4 again and you’re like, my god, this thing costed only 450 EUR and in many aspects it’s way better than Crystal and the visuals are just A LITTLE BIT worse.

The only place where Pico 4 is losing by far is night time. I must admit, having flight sim during night time in the game in Crystal is amazing. All those lights looks very well. But again, during the daylight not that much difference.

So dear youtubers, Pico 4 is definitely in Crystal’s league and IMHO it’s way better considering the price.


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Pimax Crystal Appreciation Post

Posted By IceHertz on r/pimax


Quick Update

Two weeks ago I was concerned about the weight. Now I go headbanging in VRchat in riddim festivals w/ the Crystal. After my lighthouse plate arrives, I see no compromises anymore, this is amazing stuff


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Pimax Crystal Review - 4 months and 3 crystals later

Posted By Headset Historian(@SmallBaguette) on r/pimax



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Crystal: One month later

Posted By TallyMouse on r/pimax


(parts of this were originally posted under an older username/account around 3 weeks ago)

For background, I’m the previous owner of an 8k plus, and the current owner of an 8kx (with hand-tracking module and KDMAS headphones), and a Meta Quest 2 (child’s)
System: 11900kf (OC to 5.2Ghz), 64Gb, 990Pro SSDs, RTX 4090 - HOTAS TM Warthog thottle and stick, TM TPR, Winwing F18 UFC/DDIs
I typically use the headset 90% for DCS and 10% for MSFS2020

Review

ORDERING/SHIPPING/RECEIPT

I pre-ordered on the 29th June 2023 to take advantage of the ‘free’ DMAS headphones. I received an invoice on the 1st July and paid within a couple of hours, and the order was logged on 2nd July. Verified shipping address on 5th July. I received the “choose your lenses” email on the 21st July, and selected the larger FOV option. Received FedEx tracking number on 27th July, and finally received the unit on 31st July.

Upon opening the box, everything that I’d expected to be there was there: including the GLASS 35ppd lenses, and the DMAS headphones, already fitted at factory.

FIRST USE

I charged the two supplied batteries which were already mostly charged, and inserted one into the back of the headset.

I already had Pimax Play installed due to having my 8kx connected - I moved over the Play once I realized that the older PiTool wasn’t supported anymore. As such, I already had the LeapMotion tracking software installed and functioning with my 8kx. I use the hand tracking to align my virtual hands with the real-life UFC/DDI cockpit buttons through a quick spacial calibration procedure.

I disconnected my 8kx from my PC, connected the Crystal’s USB3 directly to my PC motherboard (back plane), and the USB2 to one of my already existing powered USB2 hubs - thereby not using the supplied USB3 powered hub. The reason for this is that I had to downgrade a number of my USB3 hubs to USB2 last year as I ran out of end-points with all of the HOTAS equipment I had, and almost everything only really needs USB2 from a bandwidth perspective.

The Pimax Play software (v1.13.02.01 at the time) automatically found the Crystal once I turned it on, and the inside-out tracking registered as the “base-station” within a couple of seconds. I ran the “room setup” placing the headset on the floor, and stating “0cm” to calibrate, so once I picked up the headset it was at the correct height.

I dialed in the IPD to 65mm (as measured using a phone app) using the settings software within Pimax Play app.

The Crystal feels slightly heavier than the 8kx, and I had to fiddle with the straps to get it to feel comfortable. The 8kx always used to fit very comfortably, but I’ve notice that the curvature of the 8kx’s face-plate to be smaller than that of the Crystal i.e. the Crystal’s face-place (as seen from above) is flatter as though it’s made for a bigger head. This results in the headset feel as though it doesn’t sit properly on your face, at least compared to the 8kx. That said, my son’s Quest 2 feels terribly cheap as a fit compared to either of the Pimax headsets, so this could be just down to personal preference.

The first thing I tried was DCS (in MT, OpenXR, PimaxXR), and my first two impressions were as follows:
The clarity of the picture is, i’d estimate, at least twice that of the 8kx, which was already very clear within the sweet spot. I tended to run the 8kx at native resolution (90Hz refresh), and a DCS pixel density of 1.0, with FFR.

On the Crystal I turned off FFR completely, and I was still getting 90FPS in menu. The big difference between the 8kx (Fresnel) and the Crystal (aspheric) is that I can now move my eyes around and still get the same clarity for around 90deg of my vision, whereas with the 8kx there was a central sweet spot, but most of the periphery was blurred due to the Fresnel lenses, so you’d tend to move your head to point the foveat region of your vision towards whatever you wanted to look at in detail.

The apparent FOV is much less than the 8kx. I knew this going in. The feeling on the 8kx was always that the majority of your vision field was filled with the virtual world, so you always felt like you were completely in the world, and you’d really have to strain your eyes to see the black borders. With the Crystal, you feel like you’re wearing a motorbike helmet - significantly better than the Quest2 (or even a G2 i’ve tried), but not quite as immersive as the 8kx.

CLARITY

That said, when you’re actually in the cockpit, the clarity is astonishing. With the 8kx I always felt that the near-field was sharp, but that the horizon felt somewhat blurred, which was annoying within DCS during dog-fights as you’d feel like you were the last person to tally a bandit. The crystal is clear as a bell all the way out to the horizon - I’ve yet to see whether this translates into early or improved spotting, so time will tell. However, the clarity of the dials and instruments is second-to-none: you can see everything without moving your head. The apparent resolution really is very very close to human-eye resolution, being able to resolve the smallest of details on dials, MFDs and instruments.

Up to that point, I’d been on the same battery for around 4 hours, and there was still around 60% of the charge left - so I’m not sure what is going on with other peoples’ reported issues with the batteries draining rapidly. I simply turn off the headset after use, hang it on the wall, and leave it plugged in to the PC.

Is the need for a rechargeable battery a bit silly? yes… is it life-changingly devastating? not whatsoever. From my perspective, it’s nothing worth spitting the pacifier out over!

I transferred my hand-tracking module from my 8kx over to the Crystal and it worked first time. However, the threaded holes on the bottom of the crystal were a different spec to the ones on the bottom of the 8kx, so the screws that were supplied with the hand-tracking module did not work properly. I raised a support ticket regarding this to ask what the correct thread spec was, and got a reply stating it should be M2x7. I procured a couple of screws and everything fit fine.

SOUND

On another note, the DMAS headphones are great, but only if you have the “ear cups” that come with the KDMAS headphones. Luckily, I simply moved mine from the 8kx to the Crystal, and all of those beautiful base and mids returned. I’m not sure why they don’t sell the DMAS with the ear-cups as an option, as the DMAS alone sit too far away from your ear to be effective. Imagine holding your Bose headphones about 1" off your ear while in an aircraft: not very useful! I contacted pre-sales at Pimax, who answered promptly and the sold me an additional set of KDMAS ear-cups, so the issue was solved.

On the whole I’m generally pleased with the investment. I’m looking forward to the eye-tracking firmware being released to the general public, as I think that’ll enable a significant boost in fps. That said, I’m averaging 60-85 fps in DCS as is without it.

In MSFS2020 the Crystal is achieving around 50-60fps, which is at least 50% more than I was getting with the 8kx.

MORE ON CLARITY

The number of pixels in the Crystal may be less than the 8kx, but the clarity of the glass aspheric lenses more than compensates to produce a clearer, better image. The only downside, is not some of the textures in MSFS2020 are starting to look a little low-res/fake - in the same way that 4k TVs made 1080HD shows look somehow too clear/fake/wrong.

I’m hoping that the eventual delivery of the larger FOV glass lenses will go some way towards relieving the feeling that I’ve taken a step backwards regarding FOV. However, when it comes to FOV, you’re truly spoilt in the 8kx, and I have to remember that the 8kx’s FOV is not part of the natural order of HMDs.

MODIFICATIONS

I ordered the Studioform head-comfort kit (along with the 100g counter weight), and it has made the HMD sit perfectly and repeatedly on my face. I’m not convinced that the counter-weight is really doing much, but I left it on there anyway.

I also took the 15mm comfort-kit pad off my 8kx and fitted it to my Crystal, and that made a huge different to the comfort, positioning, and fit of the HMD onto my face (as it did when I first purchased it for the 8kx) compared to the default 11mm.

I don’t notice that I’m wearing the HMD now while i’m in sim - due to it fitting so much better.

ONE MONTH ON (IMPROVEMENTS)

I am currently using Pimax Play version 1.14.03.03, and I haven’t had to swap out my battery for around 10 days now. Not that swapping batteries is a major issue, however, I’ve found that since the latest firmware update the battery appears to trickle-charge between uses. I’ll usually use the headset for 2-2.5hours at a time (typical length of a full DCS multiplayer mission for me).

To upgrade, you have to ensure that the hand-controllers are connected and sync’d (so they can be updated too). This was the first time I’d turned them on, as I’m not really into beat-saber or VRChat, and they were still charged (from factory) and connected to Pimax Play immediately.

The Crystal has never failed to connect to the software whenever I’ve turned it on so, clearly, plugging the USB3 cable directly into your PCs motherboard is the way to go. However, I have noticed that the LeapMotion stays connected and ‘tracking’ even when the headset is turned off, so I now right-click on the LeapMotion icon in the system tray and select “pause tracking” whenever the HMD is off.

I’ve realized, after some weeks of use, that the smaller-than-8kx FOV isn’t a big issue for me anymore. Will it be great when the larger FOV glass lenses are available? sure, but the current FOV doesn’t inhibit the enjoyment of my time in flight sims.

The biggest difference that I’ve noticed with the Crystal is down to ‘spotting’ i.e. my ability to see other aircraft at a long-distance. I’m a bit of a purist when it comes to visual aids, and so I do not use the “tags” in DCS i.e. having other aircraft highlighted with a dot or an identifying tag - as that simply doesn’t happen in real life, and makes the whole experience a bit too video-game’y.

I can clearly see other aircraft, visually, out to a distance of at least 20-30nm now, which I could never do with the 8kx. Pre-merge in the 8kx, other aircraft would have to be within a couple of nm before I would even see them - far too close in and startlingly immediate to effect any good maneuvering.

Even with tankers (AAR), I would need to use TACAN to locate the tanker even on the clearest of days - like I was having to use IFR aids to form up on other aircraft because I simply couldn’t make them out through the blurred horizon.

With the Crystal all that has changed, and I can now see clearly, more like a true ‘naked-eye’ experience.

I’ve ordered the lighthouse faceplate, as I’ve noticed that my virtual hand position drifts every so slightly during play (compared to my calibrated position) with respect to my real-life HOTAS DDIs and UFC - and this never used to happen with the 8kx which used lighthouse tracking. I don’t think the inside-out tracking system is intended to be millimeter-accurate, so i’m not going to blame that. If you need that level of tracking precision, then the lighthouse tracking route is the way to go, otherwise I think the inside-out tracking would work just fine for most applications. On another note, the lighthouse tracking gives you the opportunity to use other hand-controllers that would track even if not in the view-field of the HMD, so if that is important to you, you may want to explore that option.

I am very interested in the upcoming firmware update that finally unlocks the eye-tracking, as I want to turn foviated rendering on again in OpenXR and see how much more my fps improves as a result, without any loss of visual acuity.

Overall, I’m very pleased with my purchase, and for the most part, everything has gone smoothly so far.


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Here, I made a visual comparison between Pico 4 and Pimax Crystal for MSFS2020

Posted by Randalthejoke on r/piimax


DISCLAIMER: Not TTL Shots! These are recreations of what the Op sees.

Review/Compare

I think everyone who is about to buy Pimax Crystal for Microsoft Flight simulator 2020 should know what are the possibilities of the headset, so called edge to edge clarity mentioned by famous VR youtubers, simply does not exist which I am about to show you.

I’ve tested that personally and told my gf who is not into aviation so does not know many words like HDG (for heading) etc. Just to be sure that my brain does not suggest me the word before I actually read it.

The airplane was Cirrus SR22, standing at TNCM airport.

On the pictures you will see actual FOV, so what’s me and other person was seeing (horizontally - due to 49 inch monitor, the vertical one is way less visible in such monitor).

As you can see, FOVs are very close to each other, slightly wider in Crystal.

Now let’s take a close look what actually can be read and what’s not in the cockpit, because many people (including myself) thought the whole cockpit will be readable without moving your head. Well, that’s completely not true.

“Pimax Crystal - headset staring at center of windshield”)

“Pico 4 - headset staring at center of windshield.”)

Apart from few places where Pimax Crystal is slightly better to read the cockpit, is it that much better? I don’t think so.

“Pimax Crystal - headset staring at center of Garmin”)

“Pico 4 - headset staring at center of Garmin”)

In this comparison Pico’s right Garmin is totally not readable, however is it worth to pay 1450 EUR more for a headset /Pico 4 (450 EUR), Pimax Crystal (1900 EUR)/ just to be able to read few inches of the screen? Well, you must guess yourself.

Pico 4

+ Price = 450 EUR
+ Lightweight (just about 450 grams)
+ Comfortable (with 20 EUR you can even make it more comfortable)
+ Excellent controllers tracking

- Darker screen
- Mura (but Pimax Crystal has smearing) - IMHO I prefer mura, since it’s completely not noticable.

Pimax Crystal

+ Brighter screen than Pico 4

- Very heavy (1.2 KG) (how are you going to decrease the weight? impossible. you can buy another headstraps, gaskets but weight will remain and it is very heavy headset.
- Price = 1900 EUR
- Very poor controller tracking, cannot be fixed by software update, it’s broken by design
- Smearing

This headset is just tiny better (in terms of visuals) than Pico 4, you still can’t read most of the cockpit and the price is ridiculous.

I hope this will clarify for some people who were about to buy it because of MSFS2020. Paid youtubers won’t tell you that.

MSFS2020 settings, all ultra, rendering 100% res.

My specs: 4090 with 7800 x3d


:reddit: Source r/pimax

Note: “Paid Youtubers” is the Op’s perception. Journalists/Youtubers who receive compensation or shipped a review sample disclose this detail. As it is a requirement to do so.

Updated Comment

I just discovered from one of the comments, Randal here, I am talking to you.So I discovered that Pimax settings Render Quality I have set to Balanced, and well looks like Pico on steroids.

When I changed Render Quality to Maximum it was game changer, super crystal sharp picture and I could easily read right Garmin. What Render Quality you have set?

Link to comment

My opinion on Crystal

Posted by SnooLentils5513 on r/pimax


Review

I have crystal since July this year. Prior to receiving headset I watched many videos from various reviewers. I knew that Pimax support is crap. I knew that at least previous headsets suffered from different problems and Pimax software (at least pitool) was crap, my friends from my old virtual pilots group made it clear that while hardware mostly good, you still have to “win the lottery” with hardware and software. So yes, I knew what I was getting into with Crystal, but well…

I hoped that “maybe this time” they do things right. But while I still hope that they will fix most of the problems - I think that it’s the mentality that is problem. Honestly I think that they started the promotion campaign for this headset too early. I don’t know the reasons for this rush, but they should’ve started advertising it like today, not the year ago. With “release date” somewhere in Q4-23 or Q1-24, because it was expected that advertised features will work from the start (which didn’t happen, obviously). Some of decisions frankly stupid, like providing that stupid USB hub - should’ve made normal power adapter for PCVR mode like HP did for their G2 so it wouldn’t depend on battery at all and we won’t have to swap it when it’s out. ET and DFR still in beta software only and released software has numerous bugs. Especially latest software somehow caused continious discharge of my headset while with previous versions I had nearly limitless play time using 3rd-party USB hub with external power adapter. Also sometimes HMD won’t start till you reboot your PC, which is mind boggling because WTF?

Inside out tracking of headset is jittery, sometimes it’s getting stuck, sometimes it’s just wobling and it lacks precision, I can’t press ICP buttons in DCS sometimes, missing and pressing wrong things, which never happened to me with my quest 2. I think that the camera’s position is poorly designed, we have dead zones where tracking is impossible that are much, much larger than those of quest 2 or pico 4. I could be wrong but comparing the placement and angles it sure looks like this could be one of the reasons of tracking problems, another being the software itself. So I had to switch to LH tracking using vive tracker for calibration, but as I’m still waiting for LH mask because it’s not possible to use this solution in OpenXR mode, only in SteamVR. And index controllers are not good for flightsims like DCS because of grip sensor instead of button. Well there’s maybe ways to fix that but I didn’t look it up yet.Default strap and gasket are ok, but you have to buy something like apache headstrap for better comfort. Why they decided to keep form factor of 5k/8k I don’t know, it’s like a fixation for it to be recognizable as Pimax headset, I can think of no other reason. But the momentum of HMD is scary. Also the tightness dialer on the back of the strap is crap. On another note - ventilation inside the gasket is poor. I heard that coolers themselves are running on low speed thus making HMD very hot. Pimax, better do something about that, pretty please.

FOV. That’s what was promised and wasn’t delivered. It was promised to have 125 HFOV and 140 diagonal FOV. What we see though - 103x103. This is just wrong. FOV was one of the reasons of getting this headset, though it’s wasn’t as big as 8KX - we still expected someting better then this. Yet we still have to wait for “better fov lenses”. I even selected the option to send me this hVOF lenses instead of 42PPD but still, the situation itself is BAD, because it means that they can’t be trusted with their promises. I mean, come on guys, you promised and didn’t deliver - why promise?

The only good things right now is this:

  1. Visual quality and clarity. Best I’ve ever seen, I give you that. There’s still some bugs in software with color shifting but that can be fixed by editing profile in some editor instead of setting values in pimax client.
  2. Sound. DMAS is good, very good. Though it still have some latency problems but it’s not that noticeable if you’re not playing something like paradiddle.
  3. And yes, it’s PCVR thus you don’t have compression artefacts.
  4. According to beta testers - ET and DFR works. So we have something to look forward to.

So in conclusion I can say this:

  1. I understand that Pimax is not Meta or ByteDance or HP or Samsung, etc. Meaning that they are not some rich company that can afford to make like millions HMD’s in short time. Also they can’t have several hundreds of people working on it and another few hundreds in support. So staffing problem is understandable.
  2. Hardware itself is not so bad, even with the things pointed above.
  3. Rushing to get HMD out - that’s what went wrong. Should’ve made enough headsets, tested and ready for shipping before opening pre-orders. Same with the software.
  4. I will stay with them for a time being, hoping that most of problems get fixed and advertised features come out fully working. And yes, I ordered LH faceplate and shall buy FOV lenses. Mostly because it’s the best available right now for flightsiming.

:reddit: Source r/pimax

Quick review of the beta full functionality software and firmware

Posted by delto95 on r/pimax


Review

Got lucky and was selected to beta test before the final public delivery for the Crystal.

I am one of the lucky ones in that my Crystal experience went very well and without issues from day 1. I was a little apprehensive to go into a beta release with everything working well, but decided to go ahead anyway.

Got a link in the mail to download the software. Installed smoothly and the headset was immediately detected.

Firmware update was initiated and completely without issues. It’s slow so patience is required.

I setup the room and iniatated the eye tracking calibration after enabling the function in the software. Make sure you have a controller switched on and in hand to confirm. Eye tracking calibration is easy and straightforward. Takes about 1 minute.

IPD calibration was also very easy and automatic.

Haven’t tested long yet but I was very impressed. I switched to 120hz and launched Assetto Corsa. Wow, so smooth. The tracking, the fps, and a clarity and sharpness which is absolutely stunning. This is exactly the headset I was looking for. A tad more FOV and we are close to perfect.

Hang on to your crystal, the new software and firmware are game changers!!!


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Crystal & Pimax findings

Posted by hsth_1952 on r/pimax


Review

Crystal & Pimax findings.

These are my thoughts about the Crystal as a VR device and Pimax as the producer.

Crystal.

The visuals are outstanding. The picture is clear, vibrant in color and sharp. The lenses being made in glass is a plus that can’t be praised enough.

Just hoping that the new wide fov lenses will also be made the same.

The Pimax Play software works good. Easy to install and use. But lacks a manual that explains in detail what all the options do. And the button to start the sim should also have a key attached to it so one can start the sim without having to take the Crystal off.

To solve the battery discharge I used a cable form the headset to the usb hub that came with the Crystal. That did not work but instead created another problem.

On the headset Pimax has used android software. When the extra cable was connected to the hub (remember you cannot switch a port on this hub) Windows installed a driver for this android system and now I can see the headset as another drive with all its directories and software.

And this caused a problem at my system cold start boot. The bios reported ‘no keyboard detected’ but continued the startup. The problem here is that you cannot enter the bios anymore because no keyboard keys work anymore.

I sort of worked around this by using a usb power supply that is plugged into mains and therefore not connected to my system anymore.

Once the software has all the options like eye-tracking included it will have no contender on today’s VR market.

All the above makes it even more shameful that the design team has made such a big mistake. They clearly did not use various skull models when designing the Crystal.

For example, in this article Types of Human Skull Shapes | Sciencing it explains the global differences. Me being West European the shape of the Crystal certainly wasn’t designed with this in mind. Also me having a pronounced supraorbital ridge (Brow ridge - Wikipedia) makes the Crystal even uncomfortable to wear.

All this was completely avoidable had this simple fact been considered.

Can it be solved? That depends on a) whether Pimax admits this and b) is willing/capable.

In my opinion, making it possible to rotate the front more degrees forward could release the pressure on the forehead and spread the pressure more evenly over the face.

Despite this really annoying problem I’ll keep trying to make the most of it as the visuals make it impossible for me to go back to the Valve Index I used before.

Pimax.

Let me begin to say that I do not know what the recent climate problems has had on the company and it’s employees. I just hope that everyone is OK and doing well.

The contacts I have had with all employees has been very good. Everybody was super friendly.

But, the fact that none of my tickets were solved is an indication that Pimax has an organizational problem. Different employees asked the same questions and promised solutions but nothing has happened.

If Pimax has a helpdesk problem (not enough people?) than it should explain this on the website. Explaining things in a clear and honest way is the only way to avoid negative experiences and comments. Not replying gives a very negative feeling.

The financial system is a mess. I pre-paid and paid for the Crystal with my credit card. And got notice from the bank that the money had been transferred to Pimax*VR Paris FRA.

On several request for employees I’ve sent emails and pictures showing all the data. Still, my orders are still not shown as paid on your website.

Not good. Because I cannot sign into offers like for the wider fov lenses because I do not have a ‘valid’ order number.

And what about product warranty policies? Do they apply to my Crystal if the order is still booked as ‘failed’?

Conclusion.

Pimax has a winner in its hand if:

  • they can solve the design mistake,
  • they can solve the helpdesk problems,
  • they can solve their financial systems problems.

:reddit: Source r/pimax

Crystal Complete Kit Software Testing

Posted by conRAD9055 on r/pimax


Review

Hold on tight… it’s wordy, but efficient.

I installed the beta software this morning and was able to update the headset and controllers with no issue. The eye tracking calibration and auto IPD setup was flawless. There is quick (1 minute) calibration for eye tracking that saves the data and doesn’t inquire for a recal after headset removal or restart.

I noticed that the headset wear position reminder was only initiated the first time I put the headset on after a reboot. Following this message, it completes it’s auto IPD alignment and doesn’t ask again when you lift the headset or totally remove it. After an hour of testing in DCS I had ZERO issues with eye tracking and didn’t have to think about it.

- I used DFR in DCS using Quad Views and was able to unlock the resolution back to 6468x7654 (I was overriding to 3500x4142). If you want more details on my system or settings for DCS I can ellaborate.

- Controller tracking in PCVR and AIO was greatly improved from the last time I used them. I don’t often use the controllers, so for testing I was pretty aggressive with controller movements and field of tracking. I was able to swing around like I would in something like Beat Saber. I was also able to hold precise position without stutter or drift Like I would in an FPS game. Huge difference.

- 120hz didn’t show an FPS difference, but it was noticeably smoother in flight in DCS. The refresh difference isn’t a huge deal, but if you plan on enabling 120hz, It didn’t seem to have any issues.

Now for the not-so good:

- Floor calibration still pops up every time I turn the headset on. Not a huge deal, I just click out of it anyway. It would be nice if this was patched though.

- A new Diagnose.exe is launched when the headset boots and requires system permission in PCVR so there is one more thing to click, but not a huge deal.

- Smart Smoothing is marginally better, but I still had artifacts and stutters so I would steer clear.

- Charging optimization is a selling point of this update, but I saw no difference. I tested for about an hour and a half and was down to 50% battery with both USB-A ports connected to a hub I have (not the provided one from Pimax). I use a USB-C cable plugged into the right side port and can keep the battery charged indefinitely while playing with no inconvenience so this isn’t a huge deal for me.

Overall, the eye tracking was the biggest difference and it seems to have been implemented very well (much better than the Aero). It’s UI isn’t annoying and it doesn’t pimp me for a recal every time I peek out. I’m glad these features are rolling out and I’m looking forward to using this beast every day. If anybody wants elaboration on the features or my experience, ask away!

Oh and I almost forgot… the controller update message is fixed! The translation now makes sense and tells you to shake the controllers to keep them awake. Little win there!


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Eye tracking beta firmware: Awesomeness in DCS

Posted by Tallymouse on r/pimax


Review

I was lucky enough to be asked to join the testing team for the pre-release version of the upcoming firmware beta that adds eye tracking functionality, along with auto-IPD, wearing location reminder, and lighthouse tracking mode, along with firmware updates for the controllers that dramatically improve tracking performance.

System: 11900kf (OC to 5.1 GHz), 64gb ddr4 3600Mhz, 990Pro SSDs, MSI RTX 4090

NOTE: I have never been given any hardware for free by Pimax, and have always paid full-price just like anyone else who isn’t a 2mill+ subscriber youtuber.

Back-story about getting and initial impressions of the Crystal can be read here:(2) Crystal: One month later : Pimax (reddit.com)

I received notification of a new Pimax Play download, along with instructions to join the beta testing Discord server, that has been separated into Eastern time zones, and Western time zones, the aim being to make interaction with other beta testers and dedicated developer-feedback staff less prone to time-zone delays.

The new version of Pimax Play was 1.15.01.01 that installed without issue.

I turned on the Crystal and it prompted me to upgrade the firmware from 1.3.0_au0807 to 1.3.0_au0829. I plugged the side USB-C port into the PC too. I would recommend that people are asked to set their “screen off time” to at least 30mins until after the update completes.

After 187 seconds the update widget returns a prompt to “Continue”, if you press the button, the update proceeds, after another 183 seconds it completed successfully. 6m 10sec total.

Pimax Play reported “disconnected” after firmware update. However, the Crystal would not reboot, and needed to reboot PC to get Crystal to reconnect to Play again. Bug report filed.

Upon reboot, in Pimax Play, in the General tab I was alerted to a controller update from V0.8.21 to V0.8.22. I turned on the controllers and the update went smoothly and took around 2mins.

In Pimax Play device settings, new features were now available:

  • “Lighthouse” mode, still awaiting my faceplate, so cannot test yet.
  • “Eye Tracking”
  • “Auto Ipd Adjustment”
  • “Wearing Location Reminder”

I Selected “Eye Tracking”, as that was what I was most excited about.

There’s a calibration utility that is activated by an button next to the “eye tracking” selection that takes you into a Unity-built calibration utility. Ensure that you have one of your controllers with you, as you’ll need the A and B buttons available. When you’re in the utility you can already see that your eyes are being tracked, as there are a number of targets that you can look at, and your eyes follow. Hitting A on the controller will take you into a calibration utility that makes you watch a circle as it moves in cardinal directions around with screen with a black background, and then a white background. Calibration complete. That’s the only calibration required.

Side note: the controllers now seem to track properly and you can wave them around like a fool on cocaine and they follow perfectly. I think people who have been having issues with them before will be satisfied with the updates.

I took the headset off, and put it back on again. While looking at the default ‘moon surface’ in the Pimax headset a box pops up that tells you how to move your headset around on your face to achieve the optimum position for clarity. It’s actually really well done, and uses your pupils’ averaged position to calibrate as you look at the indicator in HMD. Then the Auto-IPD activated and the motors whirred until my measured IPD was dialed in (65mm).

I took the Crystal off and started the process for modifying OpenXR, PimaxXR, and some new software to be able to use eye tracking in DCS.

I followed the Quad Views setup (post OpenXR/PimaxXR add on the lets you run Dynamic Foveated Rendering in DCS): https://github.com/mbucchia/Quad-Views-Foveated/wiki including running OpenXR Toolkit in safemode and going into the VR menu (OpenXR in HMD) and resetting everything to default. It’s recommended to follow every instruction on that page.

To test, I created the following settings file for Quadviews:

# Common settings for all headsets (unless overriden below).

smoothen_focus_view_edges=0.2
sharpen_focus_view=0.7
turbo_mode=1

# Fixed Foveated rendering settings for fallback when eye tracker is not available.

horizontal_fixed_section=0.5
vertical_fixed_section=0.45

[PimaxXR]

# Dynamic Foveated Rendering settings (for Crystal)

horizontal_focus_section=0.25
vertical_focus_section=0.24
peripheral_multiplier=0.13
focus_multiplier=1.5
debug_eye_gaze=1
[app:DCS World]

# The settings are specific to the app “DCS World”.

vertical_focus_offset=0.1

I set the horizontal focus section to 25% of the view range, and set the multipliers such that the focus region would be 1.5x1.5=2.25 (225% over sampled) and the peripheral region would be basically 1/8th (0.125) under-sampled. I also turned on “debug_eye_gaze” so I could see the dots in DCS that follow where my eyes are pointing.

The result was immediate and outstanding. I could clearly see that the eye-tracking and DFR were functioning perfectly. I got around a 30% fps boost too, in addition to the area of my focal range being super-sampled to 225%.

After playing with the settings in various scenarios at 120Hz, I settled on the following settings (EDIT: Updated):

# Common settings for all headsets (unless overriden below).

smoothen_focus_view_edges=0.35
sharpen_focus_view=0.8
turbo_mode=1

# Fixed Foveated rendering settings for fallback when eye tracker is not available.

horizontal_fixed_section=0.5
vertical_fixed_section=0.45

[PimaxXR]

# Dynamic Foveated Rendering settings (for Crystal)

horizontal_focus_section=0.35
vertical_focus_section=0.35
peripheral_multiplier=0.30

focus_multiplier=1.44

# debug_eye_gaze=1
# debug_focus_view=1

[app:DCS World]

# The settings are specific to the app “DCS World”.

vertical_focus_offset=-0.1

With these settings, with my setup, I had my central focal region being super-sampled to 200%, while the peripheral region is down-scaled to 9%. With the focal region being set to 35% of the FOV, I still cannot see the heavy pixelation outside of my focal region.

On the deck of the Abraham Lincoln in a F18, in the South Atlantic map, with a very heavily populated deck, SARHelos, and a carrier group surrounding, I now achieve 70-75fps, with an extremely sharp and Crystal-clear (no pun intended) image wherever my pupils were pointing.

After launch I am up above 95fps. Above the clouds I am at 110-120fps

In the F16 in the South Atlantic map, I see 80-90fps flying through the mountains, and 120fps at altitude.

This is wide pixel density at 1.0, and the Crystal running at native resolution, with every DCS setting maxed out except MSAA which is set to 2x.

The 200% super-sampling in the middle of my focal region makes the buttons, dials, and displays of the cockpit look incredible - and the odd pixelation that you’d normally see in VR with Ultra clouds at a distance has completely gone. I can see details on the side of mountains that are over 15nm away.

I am deeply satisfied.

There are a couple of things they need to iron-out - the Play software still asks you to do room-setup whenever you restart it after a reboot, but, on the whole, it’s looking very promising.


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Pimax Crystal is delivering on its promise: Complete Kit Software/Firmware Update testing report

Posted by Tallymouse on r/pimax


Review

tl;dr A new software update to the Pimax Crystal is arriving in September, and it delivers on what Pimax has been promising.

System: 11900kf (OC to 5.1 GHz), 64gb ddr4 3600Mhz, 990Pro SSDs, MSI RTX 4090

I have been testing the pre-release version of the upcoming firmware beta that adds eye tracking functionality, along with auto-IPD, wearing location reminder, and lighthouse tracking mode, along with firmware updates for the controllers that dramatically improve tracking performance.

Software Update

In the middle of September, a new version of Pimax Play will be available for download. This will be version 1.15.01.01 or newer.

Firmware Update

The headset, once turned on, will be subject to firmware upgrade from 1.3.0_au0807 to 1.3.0_au0829 (or newer).

Remember to plug the side USB-C port into the PC as per the instructions. I would recommend that people are asked to set their “screen off time” to at least 30mins until after the update completes.

For me, after starting the firmware upgrade it took 187 seconds the update widget returns a prompt to “Continue”, if you press the button, the update proceeds, after another 183 seconds it completed successfully. 6m 10sec total.

Pimax Play will most likely shutdown the headset after the firmware update is reported to have completed successfully. It’s prudent to reboot your PC.

Upon reboot, in Pimax Play, in the General tab you’ll be alerted to a controller update from V0.8.21 to V0.8.22 (or newer). I turned on the controllers and the update went smoothly and took around 2mins.

In Pimax Play device settings, new features were now available:

“Lighthouse” mode, still awaiting my faceplate, so cannot test yet.
“Eye Tracking”
“Auto IPD Adjustment”
“Wearing Location Reminder”
Also note that the PC/Standalone mode is now unlocked with this update.

Eye Tracking

There’s a calibration utility that is activated by a button next to the “eye tracking” selection that takes you into a calibration utility. Ensure that you have one of your controllers with you, as you’ll need the A and B buttons available. When you’re in the utility you can already see that your eyes are being tracked, as there are a number of targets that look like radio buttons that you can look at, and the radio-buttons light up as you look at them. Hitting A on the controller will take you into a calibration utility that makes you watch a circle as it moves in cardinal directions around with screen with a black background, and then in diagonals against a white background. Once completed, the Calibration is saved for good, and can be updated at any time. That’s the only calibration required.

I’ve been testing the eye tracking implementation over the past few days, and I have to say, it’s probably the best functioning eye-tracking system I’ve ever used. Its accuracy and repeatability is beyond what is actually required to perform Dynamic Foveated rendering – so I’m sure there will be additional applications of this technology in the future.

Wearing Location Reminder

I took the headset off, and put it back on again. While looking at the default ‘moon surface’ in the Pimax Crystal a box pops up that tells you how to move your headset around on your face to achieve the optimum position for clarity, along with simple indicators. The box disappears once you’ve got your pupils where they need to be compared to the lenses. You can then use the dial-handle on the back of the head-strap to firm-up the HMD against you head.

It’s actually really well done, and uses your pupils’ averaged up-down position to calibrate as you look at the indicator in HMD.

Auto IPD Adjustment

After the Wearing Location Reminder box disappeared, a new box appears with a segmented green cross-hair. You’re reminded to focus your gaze at the middle of the crosshair, while the Auto-IPD activates and the motors whirred until my measured IPD was dialed in (65mm). This happens every time you put the HMD on – on each time you’ll hear the motors whirr for a shorter and shorter time.

You can go into the Device Settings of Pimax Play at any time and see the IPD measurement being used. If you’re the only person using the HMD, you can turn off Auto-IPD and just sent the value manually once.

"Stand alone" mode.

Standalone permits you to unplug your cable from your PC and use the headset more like a traditional standalone HMD. Standalone mode as its own menu, not dissimilar, but better looking than the Meta-Quest’s. A number of games are available, but this is not why I personally purchased the Crystal.

Hand Controller improvements.

The tracking on the hand controllers had definitely improved. You can now flail around in Beat Saber with wild abandon, and the controller behavior is now smooth and maintains tracking. The controllers also do not twitch anymore, so they’d be useable with first person shooters.

Battery life improvements.

As long as you’re sure to actually turn the headset off, then the Headset charges through the cable attaching the HMD to the powered USB hub. You typically run for 6 hours while plugged into the PC, turn it off for the night, and by the next morning the battery is fully charged again (as long as you leave the USB-hub powered). This means that the second battery that you receive with the Crystal is only really needed if your primary use is standalone mode. Hot swapping can also be performed when plugged in, without having to take the HMD off (if you’re prepared), so you could run the headset continually indefinitely, if that was your thing.

Digital Combat Simulator

I switched the Crystal into 120Hz mode (also greatly improved) using device settings in Pimax Play. The headset reboots when you switch between

I took the Crystal off and started the process for modifying OpenXR, PimaxXR, and some new software to be able to use eye tracking in DCS.

I followed the Quad Views setup (post OpenXR/PimaxXR add on the lets you run Dynamic Foveated Rendering in DCS):

Home · mbucchia/Quad-Views-Foveated Wiki · GitHub

including running OpenXR Toolkit in Safe-mode and going into the VR menu (OXRT in HMD) and resetting everything to default, then turn off safe-mode. It’s recommended to follow every instruction on that page.

Part of the Quad-views setup that isn’t necessary, but recommended, is that you create your own settings file for Quad-views in DCS. This is done by creating a folder called

Quad-Views-Foveated

In

C:\Users<YOUR_USER>\AppData\Local\

Or

%LocalAppData%

In the folder you’ve just created you create a text file called

settings.cfg

I did the work for you, so, here’s what I’ve found to work the best for my system. This is with all DCS settings on Max, except MSAA which is set to 2x. Pixel Density of 1. Make sure “Allow use of eye tracker” is enabled in PimaxXR. Also ensure that “Fixed Foveated Rendering” is set to off in Pimax Play.

Contents of settings.cfg:

# Common settings for all headsets (unless overriden below).

smoothen_focus_view_edges=0.35

sharpen_focus_view=0.75

turbo_mode=1

# Fixed Foveated rendering settings for fallback when eye tracker is not available.

horizontal_fixed_section=0.5

vertical_fixed_section=0.45

[PimaxXR]

# Dynamic Foveated Rendering settings (for Crystal)

horizontal_focus_section=0.35

vertical_focus_section=0.35

peripheral_multiplier=0.28

focus_multiplier=1.44

# debug_eye_gaze=1

# debug_focus_view=1

[app:DCS World]

# The settings are specific to the app "DCS World".

vertical_focus_offset=-0.1

Note that, when you start DCS (must be in Multi-thread mode), and go into the OpenXR Toolkit ‘in-VR’ menu, do not play with the foveated rendering or turbo mode settings, as they conflict with the Quad-views settings from the settings.cfg file that you’ve just created.

With these settings, with my setup, the central focal region is being super-sampled to 200%, while the peripheral region is down-scaled to 9%. With the focal region being set to 35% of the FOV, you still cannot see the heavy pixelation outside of your focal region.

On the deck of the Abraham Lincoln in a F18, in the South Atlantic map, with a very heavily populated deck (i.e. 20 aircraft and helicopters), SARHelos, and a carrier group surrounding, I now achieve 70-75fps, with an extremely sharp and Crystal-clear (no pun intended) image wherever my pupils were pointing.

If you set focus_multiplier=1 then your focal region will render at 100%. The will mean that you’ll be seeing around 100fps in 120Hz mode.

With the 200% super-sampled focal region, after launch I am up above 95fps. Above the clouds I am at 110-120fps.

In the F16 in the South Atlantic map, I see 80-90fps flying through the mountains, and 120fps at altitude.

With my system, the 200% super-sampling in the middle of my focal region makes the buttons, dials, and displays of the cockpit look incredible (though they already did with just the Crystal at 100%) - and the odd pixelation that you’d normally see in VR with Ultra clouds at a distance has completely gone. I can see details on the side of mountains that are over 15nm away. I also spotted a missile the other day, one of mine, turning at about 3nm away, without a trail, I could see the actual missile.

It was, without doubt, the best visual experience I’ve ever had in VR.

MSFS2020

Firstly, make sure that “Hand tracking” is turned off in PimaxXR first. I spoke with Matthieu Bucchianeri and he confirmed that eye-tracking and hand-tracking will cause a conflict with Open XR Toolkit in MSFS2020 if both are enabled in PimaxXR. (In fact, because leapmotion is natively implemented in DCS, you don’t need to have this enabled in PimaxXR anyway for it to work in DCS. So both hand tracking and eye tracking work together without issue in DCS. I’ve tried this and can confirm)

When you enter the OpenXR Toolkit menu, select “custom” under foveated rendering, and then go with:

Inner diameter: 35%

Middle: 1/8

Outer diameter: 60%

Outer: 1/16

This permits you to be able to ‘see’ the normal render-resolution circle that’s tracking with your eyes when you’re in the MSFS menu.

You can then play with the settings, for example, dropping middle down to 1/4 (default is 1/2), and playing with the tightness of the focus-region circles.

The “preset” circles are so large in diameter compared to the whole FOV of the HMD, that you’ll not see a very great improvement in fps over just simple FFR.

However, in DCS (with quadviews), using 35% of your FOV for your focal region works pretty well – so it isn’t the worst starting point for a focal region size for MSFS.

The more you’re able to tolerate dropping the resolution and size of the middle and outer regions, the better the fps percentage improvement you’ll see.

With just 10 minutes of experimentation, I’ve been able to achieve around 20-25% improvement in fps over cityscapes, and flying through mountainous terrain.

CONCLUSIONS

With this upcoming software and firmware update, Pimax are about to deliver on their promise for the Crystal.

With the limited testing i’ve performed with the beta, I’ve found the whole system it to be very stable. There are a couple of little niggles that need to be ironed out before the release, but Pimax are aware of them, and as with all firmware and software, it is continually being developed and improved.


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Continued in:

Pimax Crystal Reviews Sept >>> Dec 2023

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